1 hour ticket response
Timeliness is our main concern and that’s why we have a team of capable tech support engineers who are prepared to offer a fast answer to any question that you may possibly have. Just open your tech support ticket from the Site Control Panel and we will reply within 60 minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute tech support ticket response time.
An Outstanding Client Support Service
Each member of our customer care staff has lots of years of experience in the cloud hosting field and the majority of them have been with us for at least 5 years. They all are prepared to reply to all your queries in the most competent way possible.
An Easy–to–Browse Help Center Section
To help you get a quick hint on how to use a certain service, we have included a really intuitive Help Center section in our Site Control Panel. You can search through a large collection of web hosting account management articles and website management articles, explore the F.A.Q. archive or check out our step–by–step video tutorials.
