There're lots of cloud hosting companies on the market, yet the majority of them are resellers that have restricted resources, especially in terms of support. A way to distinguish them is the option to get in touch with the company by phone. The type of support that you'll have via this particular channel of communication varies based on the service provider - a few of them provide you with expert phone support, others offer general and customer support only because some issues are more time-consuming and it would be quicker to be resolved via a trouble ticket, particularly if the situation needs to be escalated. However, it is good to find that you can contact your website hosting supplier since there're lots of small-scale issues which can be managed efficiently and timely through a call, not mentioning that you'll be able to get additional info for the services before you become a client.

Phone Support in Cloud Hosting

All of our cloud hosting plans come with phone support 14 hours per day even on public holidays, which means that if you do not have an account yet, you are able to give us a call and find out more about our solutions or whether we'll meet the system requirements for your web sites. For your benefit, we have local phone lines in the United States, the United Kingdom and Australia, so that you're able to call the phone number which is nearer to you. If you are a current customer, we will assist you in a timely manner with all of the general and billing matters as well as with various tech matters in order to save you time and efforts - we acknowledge the fact that often it's more convenient to talk with a live person and get things done without delay. Of course, some matters cannot be taken care of on the telephone, so in such a case you'll be able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

If you want more details for the semi-dedicated hosting that we supply, you can call one of the three support lines that we have across the globe - in the United States of America, Great Britain and Australia. By doing this, you are able to check ahead of time whether our solutions are appropriate for your web sites. If you are already our client and you own a semi-dedicated account, you can get in touch with us over the phone for 14 hours daily about any type of billing or basic matters. For entirely tech issues you're able to employ our ticketing system in order to contact our technical support because someproblems just require longer time to be resolved, still we can assist you over the phone with a lot of minor technical problems as well, saving you efforts and time.